Welfare benefits


*Please note that all benefits will be changing from this year* Please follow this link to see the proposed future changes http://www.disabilityrightsuk.org/how-we-can-help/benefits-information/timetable-forthcoming-welfare-benefits-changes



Welfare benefits for people with health needs including mental health can be very confusing. Often many individuals miss out on benefits that they are entitled to.

*It is essential that welfare advice is sought from an advice centre.*

Whilst most advice centres are extremely busy it is often worth while arranging an appointment with them to ensure that you are in receipt of the correct benefits and at the right level.


Job Centre Plus


For an initial claim of Incapacity Benefit, Income Support, Employment & Support Allowance or Job Seekers Allowance call: 0800 055 6688

Lines are open from 8:00am to 6:00pm, Monday to Friday. Charges may apply to calls from mobile phones, but the contact centre will call the customer back if requested. Customers who want face to face help filling in claims form call can still visit their local Jobcentre Plus office where this help will be provided.

(Please note that you will only be able to claim IB or IS if you have claimed them in the last 24 months, otherwise you will have to claim ESA. All existing claimants for IB / IS will be migrated to ESA in the near future)